To Whom It May Concern,
I am a resident at the Hillandale gated community in NW DC.
I would like to thank you for providing us with a life guard to open the pool this summer in all this crazy that has been going on….it’s been a god send for the kids, and a welcome break for us all.
I would also like to say that Nevena will be greatly missed when she returns home…she has been kind, considerate, friendly, and has provided a great level of professionality to the job.
I have 2 young daughters and there are many other children in the community and Nevena has contributed greatly to it being “’ a good fun summer ‘’.
Not only was she looking out for our safety when swimming and playing, but also offering some advice to the children with their swimming skills and also keeping them in check if they are not respecting the rules.
We have had a very successful summer swim and I believe that the attitude of the lifeguard can make a major difference how the swim day goes.
The pool and surrounding area has been kept clean, tidy and safe too so thank you for that.
We would be ready to accept her back at anytime to look out for us all in the future.
Thank you and bon voyage Nevena.
Stay safe and good luck for the future.
As the 2019 summer swim season comes to a close, we would like to take this opportunity to extend our appreciation to Efe Kaan Sayanand his lifeguarding team for an outstanding job.
We are longtime members of Wakefield Chapel Recreation Association. This is where we spend many days during the summer months doing our swim workout. We have witnessed how hard Efe works keeping our pool clean and safe for all to enjoy. We are generally one of the first to arrive at the pool each day and every day he welcomes us with a big smile. He is warm, friendly and gets along exceedingly well with all the adults and children at the pool.
Even though Efe is quite young, he has shown himself to be a great team leader as he oversees the schedules and activities of all the lifeguards. Efe is fluent in English, making it easy for him to supervise his team of 5 international and 13 local lifeguards. He arrives early each day, readying the pool to open at 11:00am, and is the last one to leave around 10:00pm. He works tirelessly for more than 11 hours each day and we were not surprised when he told us that he has worked more days (100) than anyone else at the Wakefield Chapel pool (out of possible 103 days), and has put in almost 1,200 hours in total. That’s a wonderful achievement.
For the past two years, Efe has also hosted the Premier Aquatics Lifeguard Olympics that has involved around 280 lifeguards and guests. It’s an occasion to raise funds while competing for fun and enjoying a few hours of activities, food and friendship. This year's Lifeguard Olympics was a great success thanks to Efe’s efforts.
Finally we would like to express our sincere thanks to Efe for making our visits to Wakefield Chapel Pool such a joy this summer. His management skills and obvious competence in operating a large pool are to be recognized and praised. It was a pleasure getting to know him and Wakefield Chapel was very fortunate to have had Efe as its manager this year.
David and Thuy McMurray
I wanted to inform you that you hired two wonderful life guards name Tibor Terifaj and Boris Sosedovthis. This was my first summer enjoying the pool. The two lifeguards were polite, attentive, and did an outstanding job not only ensuring we were safe in the pool. But how well they both interacted with the parents and kids. My daughter had a wonderful time and I’m so grateful that HOA taken the consideration of hiring these two lifeguards. I’m hoping to see them both again next year! I want to thank you for making our summer extremely enjoyable.
I got the pleasure to meet Ralph Rodrigo (supervisor) today. I explained how wonderful the lifeguards have been and thanked him for hiring such outstanding team. Please continue to make our community happy and safe.
I would like to give a shout out to our lifeguards this year- Marek, Andrew and Efe did a great job! The pool has not run better in the 10 years we have lived in this community. I hope to see Premier Aquatics again next season.
I believe this year's group of pool lifeguards is the best group that we've had at Heritage Forest. Samuel and Stela are usually on duty when we visit the pool and they always greet us warmly and with a smile. They are friendly and professional and they do a great job managing the pool, keeping everything clean and organized and ensuring everyone's safety during the hot summer days. I've also seen Tomas and Denis on duty as well and they also do a great job. I would give them all 10 out of 10 stars. I hope that the community can bring back this group in the future as they have been exceptional compared to past years.
I just wanted to say THANK YOU for Wictoria and her awesome team here at Dominion Station pool! This is my 12th season here and the pool has never been run better. Wictoria is always here, always cleaning, checking the water, answering our questions, and checking on the lifeguards. Our pool has never felt more tranquil and been as pleasant to be here! She is incredible and my husband and I think the world of your company that you hired such a pleasant and hardworking young woman! I wish she could come back next year! Last night thunder canceled our movie night - today she approached me and said she was sad she had to cancel it! She works hard and is so personable and nice, too! We are very proud to be homeowners here!! Thank you, and please thank her from the bottom of our hearts!
It’s easy to fire off a complaint email when things are not going well. I wanted to make sure someone sent a compliment email because things are running smoothly at the pool and I am one of the many happy residents about this year’s staff.
And thank you again for another great season. The effort from Nikola and the guards was fantastic. It was a great crew this year and we very much appreciate their hard work, as well as the work of those like yourself working behind the scenes. Will look forward to working with you over the next several years.
I just wanted to drop you a little note to say that Peter and Sam are two wonderful young men. Everytime we have been to the pool they welcome us. They even know our daughter by name which has made her feel very special. They are also very attentive to the kids and the families. They have made this summer fun for all of us. We hope we get the opportunity to see them again in the future.
Just wanted to say what a great crew you all have. They keep our pool so clean and are constantly working during the day to make things neat and clean. We had to drop our previous group due to issues and I'm so glad we got Premier. Please pass on to the crew.
Tamique is so welcoming and friendly and more importantly extremely efficient. When swimmers are in the pool she maintains a vigilant watch. Recently when I had my five year old granddaughter with me at the pool, I felt my granddaughter was totally safe under the watchful eye of Tamique, she is an asset to your company and those of us who enjoy the pool.
Branislav (forgive me if I misspelled his name). He is a very responsible and hardworking lifeguard. He has been very easy to work with and has a very pleasant personality . I would recommend him for future employment, should he want to return. Thank you again for your help in resolving the issues we did have. It has been a pleasure working with you over the past several years.
I just wanted to pass along my appreciation for the entire lifeguard staff this summer. Not only were they attentive in keeping everyone safe, but on top of that they were kind, polite, and went out of their way to help by moving umbrellas to shade newborn babies and pick up trash (which they shouldn't have to do).
Once again Premier Aquatics has done it again ANOTHER GREAT YEAR!
Throughout this summer Richard has been doing a great job , always on time, keeps the pool area orderly as well as the community was pleased with his personality and work ethic . It was great having Richard this year, and as the Manager of CHC it’s great when you can have confidence in someone like Richard and not having to micromanage. We would (if posable) like to have him life guard the pool next year.
Thank you for our lifeguards at Laurel Highlands. I want to particularly highlight Kate Khauleh. She has gone above and beyond with her maturity, professionalism, self-control and customer service. Additionally, she has put safety first for all the participants at our pool and especially for our children.
Kate cares and it consistently shows by her actions and conversations. It must be very difficult coming to a country where your English is limited, but she overcomes these obstacles on a daily basis with all her interactions with our community and with our management team.
I have been very impressed with Kate.
I just wanted to let you know I have been receiving lots of feedback on the guards this year. Everyone has been really impressed with them. The pool and deck have been very clean and the guards have been polite and attentive to the patrons. I had the chance to speak with Matt the evening (manager in duty) and thanked him for their efforts, but I wanted to let you know as well.
As I am sure you are aware There have been a few mechanical issues with missing drain cover in the baby pool or the caulk on the new slide and they guards have been in top of reporting the problem and premier has been very quick to respond. I appreciate you and your teams efforts!